YUGEN - PRIVACY POLICY

Last updated: 23 July 2025

Yugen respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Who We Are

This website is operated by Yugen, an Australian-based brand.
If you have any questions or concerns, you can contact us at:

đź“© CONTACT@YUGEN-EXISTS.COM

2. What We Collect

When you browse our site or make a purchase, we may collect:

  • Personal Information: Name, email, shipping and billing address, payment details (processed securely via Shopify).
  • Device Information: IP address, browser type, cookies, referring/exit pages.
  • Order Information: Products viewed, items added to cart, checkout behavior.

3. How We Use Your Information

We use your information to:

  • Fulfill your orders and deliver products to you.
  • Send transactional emails (order confirmations, shipping updates).
  • Respond to customer support queries.
  • Improve our website, products, and customer experience.
  • Send marketing updates (only with your consent).

4. Marketing & Email Communication

If you opt in to our email newsletter, you agree to receive updates about new drops, events, and exclusive content.
You can unsubscribe at any time via the link in our emails or by contacting us directly.

We will never spam or sell your information to third parties.

5. Sharing Your Information

We share your data with trusted third parties only to the extent necessary to run our business. This includes:

  • Shopify – our e-commerce platform.
  • Payment providers – to process secure payments.
  • Shipping partners – to deliver your order.
  • Email platforms – to send updates (only if you subscribe).

We do not sell, rent, or trade your information with anyone else.

6. Cookies

Yugen uses cookies to enhance your browsing experience and understand how our site is used.
Cookies help with:

  • Keeping your cart saved
  • Analytics and performance tracking
  • Personalizing content

You can disable cookies via your browser settings, but some site features may not work as intended.

7. Data Retention

We keep your order information for our records unless and until you ask us to delete it.
Newsletter sign-ups are kept until you unsubscribe or request removal.

8. Your Rights (Australia & International)

You have the right to:

  • Access the personal data we hold about you.
  • Correct or update your data.
  • Request data deletion (where applicable).
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at CONTACT@YUGEN-EXISTS.COM.

9. Security

We take data protection seriously and follow industry-standard practices to keep your personal information secure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised accordingly. Continued use of the site after updates means you accept the changes.